EV5920-5048-V-00A isnt detected by Virtual Bench Pro 4.0

I have already tried using the Virtual Bench Pro 4.0 software, but it does not detect my evaluation board. There is also an option to connect manually, but the MP5920 is not even an option that is offered on the pull-down menu. Also took a look at the manual and the pictures for the GUI dont match up to those of Virtual Bench Pro 4.0

I am using the EVKT-USBI2C-02.

I have connected a scope to the I2C signals and do see the correct I2C address for the MP5920 and the MP5920 is responding with an I2C acknowledge. So everything seems to be working correctly, except the MPS software is not admitting to detecting the transaction.

Is a specific license needed to run the MP5920?

Hello marielg,

Please use the GUI Server Telecom Core Power Monitor Programming.

Thank you,
Vinh Tran
Field Applications Engineer