EV5490-C-00A board not detected in VirtualBench ProV4 & V3 using EVKT-USBI2C-02

Simulation Tools and GUIs
1

I am working with the EV5490-C-00A evaluation board using the EVKT-USBI2C-02 interface kit.

but the EV5490 board is not appearing in VirtualBench ProV4&V3 software.

Could you please guide me on how to detect or configure this board?

2

Hi,

Thank you for posting on the MPS Technical Forum.

Does the MP5490 show up when you try to connect manually on Virtual Bench? If not, Please submit a ticket on the MPS NOW Technical Support form: Contact MPS - Contact

Thanks,

Allison

3

I have already contacted MPS support and also reached out to the FAE team regarding this issue, but I am still facing the same problem. The MP5490 is not appearing in Virtual Bench Pro V4&V3 even after connecting the device.